Terms & Conditions

Last updated:

Aug 1, 2026

1. Acceptance of Terms

By accessing [WEBSITE URL] (the “Site”) or purchasing coaching/mentorship services from [COMPANY / BUSINESS NAME] (“we,” “us,” “our”), you (“Client,” “you”) agree to these Terms & Conditions. If you do not agree, please do not use the Site or purchase our Services.

2. Description of Services

We provide coaching and mentorship services to freelancers and independent professionals, offered in the following packages:

[Launch] — $[399]: [X sessions, billed once, X-week plan, voice message support, etc.]
[Rise] — $[699]: [X sessions, billed once, roadmap, redesigned positioning, support tools]
[Lead] — $[1,300]: [X sessions, billed once, custom scope, weekly check-ins, extended support]

ACTION NEEDED: Confirm exact deliverables, session counts, and durations for each tier — this must match what’s shown on the pricing page.

We reserve the right to modify package contents, pricing, or availability at any time; changes will not affect packages already purchased.

3. Booking and Scheduling

Calls and sessions are scheduled via Calendly (or [OTHER TOOL]). It is the Client’s responsibility to:

Book sessions within any timeframe specified in their package
Show up on time or reschedule with at least [24/48] hours’ notice
[SPECIFY POLICY FOR NO-SHOWS, e.g., “Sessions missed without notice will be forfeited and not rescheduled.”]

4. Payment Terms

Full payment is due at the time of purchase unless otherwise agreed in writing.

Payments are processed via [STRIPE / PAYPAL / OTHER].
All prices are listed in [CURRENCY] and are exclusive/inclusive of applicable taxes. [SPECIFY]
[INCLUDE IF APPLICABLE: payment plan/installment terms]

5. Cancellations and Refunds

ACTION NEEDED: This is the section most likely to cause disputes. Decide your actual policy and have it reviewed.

[EXAMPLE LANGUAGE — REPLACE WITH YOUR ACTUAL POLICY:]

Because coaching packages involve immediate allocation of time and personalized planning, all sales are final once the first session has taken place.
If no session has taken place, Clients may request a full refund within [X] days of purchase by contacting [BUSINESS EMAIL].
After the first session, packages are non-refundable, but unused sessions may be [rescheduled / credited toward future services] at our discretion.
We reserve the right to terminate an engagement and issue a partial refund for unused sessions if either party determines the relationship is not a good fit.

6. No Guarantee of Results

CRITICAL — LAWYER REVIEW REQUIRED, especially if your marketing includes specific outcome claims (e.g., “$4M+ earned by clients,” “$10K+ months”).

Coaching and mentorship are collaborative processes. While we bring experience and strategic guidance, we do not guarantee any specific financial outcome, income level, client acquisition rate, or business result. Client results depend on many factors outside our control, including the Client’s own effort, market conditions, and industry.

Testimonials and figures referenced on the Site (e.g., past client earnings, freelancers coached) reflect individual experiences and are not a promise or guarantee of similar results for any other client.

Our Services do not constitute financial, legal, tax, psychological, or medical advice. Clients should consult appropriate licensed professionals for such matters.

7. Client Responsibilities

The Client agrees to:

Provide accurate information relevant to the coaching engagement
Actively participate in sessions and any agreed action items
Use any shared materials, templates, or frameworks for personal/business use only, not for resale or redistribution

8. Intellectual Property

All content on the Site and provided during coaching (frameworks, templates, roadmaps, written materials, recordings) remains the intellectual property of [COMPANY / BUSINESS NAME] unless otherwise stated. Clients receive a limited, non-transferable license to use such materials for their own business, and may not reproduce, resell, or publicly share them without written permission.

9. Confidentiality

We will keep information shared by the Client during coaching sessions confidential, except where disclosure is required by law or necessary to protect health or safety. [ADD MUTUAL NDA LANGUAGE IF APPLICABLE]

10. Limitation of Liability

To the maximum extent permitted by law, [COMPANY / BUSINESS NAME] shall not be liable for any indirect, incidental, special, or consequential damages, including loss of income or business opportunities, arising from the use of our Services. Our total liability for any claim arising from the Services shall not exceed the amount paid by the Client for the specific package in question.

11. Indemnification

You agree to indemnify and hold [COMPANY / BUSINESS NAME] harmless from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Termination

We reserve the right to suspend or terminate a Client’s access to Services for violation of these Terms, abusive conduct, or non-payment, without obligation to refund except as described in Section 5.

13. Governing Law and Disputes

These Terms are governed by the laws of [JURISDICTION, e.g., “the Republic of Poland” or “the State of Delaware, USA”], without regard to conflict-of-law principles. Any disputes will be resolved [IN THE COURTS OF ___ / VIA BINDING ARBITRATION IN ___] — choose one and confirm with a lawyer.

14. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date reflects the most recent revision. Continued use of the Site or Services after changes constitutes acceptance of the updated Terms.